Westcoast Tool Testimonials & Reviews

Westcoast Tool has provided helpful service to the Greater Vancouver region for more than 40 years. Read some of our testimonials from Google, Yelp, and HomeStars.

If you have feedback to share, feel free to contact us and share your thoughts.


Great company, they really seem to care about their clientele. Love supporting local, family run businesses whenever I can.

- Terence T

Just want to send out a big thank you to the guys at Westcoast tool sales and service. Excellent response to a drill adaptor situation. I will be using them for future tool service work.

- David F

Thank you for fixing my Rotozip. It works great!

- Lance

Great service, love these guys. Quality repairs. You get a lot of half-'done' jobs from a lot of the other places, but they are really thorough here.

- Henry T

Fantastic service center with friendly, knowledgeable staff and techs. Everything you need to know is explained clearly along with what they can do to help you (will vary from tool to tool obviously). You get a lot of information up front about the process which is important. The quality work they put into the tools they repair surpasses other similar businesses in the area by far. They don't cut corners and every repair is thoroughly tested before it leaves their facility. Definitely recommended.

- Lynn

Best customer service ever

- Clayton Kazakoff

They fixed an Ingersoll Rand IQV20 Ratchet for me under warranty. Its working great again, tool was shipped back clean and well boxed. I'll send all my tools to them when I need service. Thank you!

- YardpigTSI

When a sick tool is brought into Westcoast Tool it is returned completely checked over and tested. Fantastic outfit to deal with. From my experience this is proven by the number of tools brought in daily for either complete service or warranty repairs. With confidence...use this company

- Bill Gilbert

I want to tell of the great service from your "Parts Dept " people at West Coast Tools, for service well and beyond the norm from Garret and fellow workers. This kind of service get recommended to others. Many Thanks, Ron.

- Sarah Harris

Awesome family owned business. They really care about their customers and clients.

- Terence Trusdale

I had a good experience. Had a simple repair done promptly. Staff was friendly, helpful, and professional. They have my business.

- Chris Bragg

It was a great experience. I really appreciate the text notifications with a link to the quote. The people there were always amazing on the phone when I called in as well. There is nothing they could have done better. Great job!

- Marcel Newell

So helpful! Warrantied a failed battery with no hassle.

- Kelvin Stokes

The location was not able to help me, But he was super knowledgeable and friendly and sent me in the direction to try to find what i was looking for.

- Derek Condon

My CP impact gun failed and I was referred to this location for warranty options. After inspection by the repair center, I was told it wasn’t covered. The owner here helped fight for me to get my tool fixed and repaired at no cost. Highly recommend it here!

- Alex